Responsible Gaming
Gaming Should Be Entertainment
At Riverside Flower Club, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to play responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
In Canada, you must be at least 18 years old (or the legal age in your province) to participate in online gaming. Riverside Flower Club is committed to preventing underage gambling and verifies all players' ages during account registration.
If you are under the legal age, please do not attempt to create an account or gamble on our platform.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in yourself or someone you know?
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Your Gambling: Keeping your gambling activities secret from family or friends
- Increasing Amounts: Needing to gamble with larger amounts to get the same excitement
- Loss of Control: Unable to stop or reduce your gambling despite wanting to
- Neglecting Responsibilities: Gambling instead of attending to work, school, or family obligations
- Financial Problems: Borrowing money to gamble or gambling with money meant for essentials
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Relationship Strain: Arguments with loved ones about your gambling habits
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop gambling
If you recognize these signs, help is available. Please reach out to a support organization listed below.
Self-Help Tools & Responsible Gaming Features
Riverside Flower Club provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit continuous play
- Reality Checks: Receive pop-up notifications during play to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
To access these tools, log into your account and visit the Responsible Gaming or Account Settings section. You can also contact our customer support team for assistance.
Support Organizations
If you or someone you know is struggling with problem gambling, these organizations offer confidential help and resources:
Canada
- Responsible Gambling Council – www.responsiblegambling.org
Provides resources and support for problem gambling across Canada
Provinces & Regions
- Ontario Problem Gambling Helpline: 1-888-230-3505 (available 24/7)
- British Columbia – Gambling Helpline: 1-888-795-6111
- Alberta – Problem Gambling Helpline: 1-800-332-2287
International Support
- GamCare (UK) – www.gamcare.org.uk – Support for problem gambling across the UK
- GamStop (UK) – www.gamstop.co.uk – National self-exclusion scheme for UK players
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au – Counseling and support for Australian players
- National Council on Problem Gambling (USA) – www.ncpgambling.org – Resources and helpline 1-800-522-4700
Need Help? Reach Out Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is treatable, and support is available.
Don't struggle alone. Contact one of the organizations above or speak with a trusted family member or friend. Taking action today can change your life for the better.
Riverside Flower Club is committed to supporting responsible gaming. We take problem gambling seriously and encourage all players to use the resources and tools available.